There are seven principles that come out of thirty years of working with customers and our own vital information. Most people, when exposed to all seven, say, “That makes a lot of sense,” and it should. If you are an individual or business, we can help.
*Rijndael (pronounced rain-dahl) is the algorithm that has been selected by the U.S. National Institute of Standards and Technology (NIST) as the replacement for the aging Advanced Encryption Standard (AES).
We built an application for the individual that starts at $9.95. We have special additions for QuickBooks Users and Writers; both of you, never lose a document again. We even have a server version any business can afford. If you are a small city government, library or teacher, it’s free.
In a radical departure from most all companies today, we believe in talking to our customers because we believe our customers are our friends. We will leave on-hold, self-help, user-forums to someone else.
We had to invent software to have a shot at accomplishing our goal: no one loses information ever again. So how does it work?
We later created a web page with the audio that allowed anyone to come and listen and have a chance to grab a moment to think.
That’s our mission, what we enjoy doing.
ARCHIVEIT QUICKBOOKS EDITION
First, you need a good background sound, and then you need an introduction that gets the listener’s attention. With those two things in mind, good on-hold or Podcast tracks should pause from the message, taking a moment to let the listener think about what they just heard. Finally, the message needs to be a mix of your message and sounds that emphasize the message or story you want to impart. Did you know that more than fifty percent of a movie are background sounds?
One more thought. Don’t be afraid to use your on-hold moment to tell a short story; we all love stories with the write acoustics.